Shipping Policy
Legale Notice
The explanations and information provided on this page are only general and broad explanations and information on how to draft your own Shipping Policy document. You should not consider this article as legal advice or recommendations regarding what you actually need to do, because we cannot know in advance what specific shipping policies you wish to establish between your business and your customers. We recommend that you seek legal advice to understand and create your own Shipping Policy.
Shipping Policy: Basics
Having said that, a Shipping Policy is a legally binding document intended to establish the legal relationship between you and your customers. It serves as the legal framework for presenting your obligations to your customers, as well as addressing the different situations that may arise and explaining what happens in each case.
A Shipping Policy is a good practice and benefits both parties: you and your customers. Your customers will be well informed about what they can expect from your services. You will also benefit, as the likelihood of people purchasing your goods or services increases when there is a clear Shipping Policy that removes any doubts about the shipping timelines or processes your company offers.
What Should Be Included in the Shipping Policy Document
In general, a Shipping Policy usually addresses the following types of issues: the order processing time, shipping costs, the different national and international shipping options, possible service disruptions, and much more.